We ship from the Gold Coast, Queensland.
For in stock items refer to the product description for dispatch time-frames.
During sales, please allow extra time for your order to be shipped. For pre-ordered items please also refer to our product descriptions for the estimated shipping date.
Our sold out products are sometimes available for pre-order. Pre-order timelines are estimations only and are subject to change. We will keep customers in the loop if there are any delays exceeding the estimated timeframe.
We offer a flat rate shipping service of $7 for standard shipping and $12 express shipping Australia wide. We offer free shipping on orders over $200 Australia wide.
Once shipped, orders will take approx. 3-10 days to arrive. They may sometimes take longer during busy times or due to weekends, public holidays etc.
All customers are responsible for customs/imports duties & taxes. Mahli is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
MAHLI take no responsibility for lost or stolen packages.
All orders are shipped to the postal address provided. Our systems may not pick up if your street number is invalid or the address contains spelling errors etc. It is the customers responsibility to supply the correct address. If you have had issues with Courier services finding your address, please consider an alternative delivery address.
If you have concerns about your order or require your order by a certain date please send us an email at email@example.com with enough time to allow for shipping, we will do our very best to get it to you in time.